Contact Us
Contact Us
Welcome to Iduji. Our team is dedicated to supporting you with clarity, speed, and professional service. For all inquiries, please reach out to [email protected]. Messages are monitored by the appropriate specialists to ensure prompt routing and resolution.
General Inquiries
For questions related to product features, pricing, onboarding, account setup, or feedback, please email [email protected] with the subject line “General Inquiry.†To help us respond quickly, include:
- Your organization name and primary contact
- A concise description of your request or concern
Expected response timeframe: we strive to reply within 1–2 business days.
Developer Submissions
Iduji welcomes proposals from developers and technology partners seeking to integrate, extend, or collaborate on the platform. To initiate a submission, email [email protected] with the subject line “Developer Submission†and attach or link the following materials:
- Executive summary of the integration or app, including target use cases
- Technical details: architecture, API endpoints, authentication, data formats, versioning
- Security and compliance notes: data handling, access controls, privacy considerations
- Artifacts: sandbox access, SDKs, sample code, and setup steps
- Business terms: pricing model, revenue share (if applicable), supported regions, partner contact
- Contact information for the developer team
Review process: submissions are evaluated by Iduji’s Partnerships and Developer Relations teams in alignment with the platform roadmap. You will receive an acknowledgment within 3 business days, followed by a comprehensive review within 7–14 business days, subject to completeness of the information provided.
Response Times
Transparent timelines ensure you can plan effectively. Our standard cadence is as follows:
- General inquiries: acknowledgement within 24 hours; full response within 1–2 business days.
- Developer submissions: initial acknowledgment within 3 business days; full evaluation within 7–14 business days (longer during peak periods).
Note: if your request is urgent, please indicate the priority in the email subject line. Enterprise engagements may have tailored SLAs coordinated through your account manager.
Thank you for contacting Iduji. We are committed to precise, timely, and helpful communication to support your goals and initiatives.
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